DM Link

Registration

In order to benefit from e-Services offered by Dubai Municipality that will help to proceed electronic transactions for companies and public, as a first step kindly create a user name and password through registering with DM Smart Portal from the home page of Dubai Municipality.www.dm.gov.ae

Steps for Registration:

• Click on Login icon available on the left side of the page of the DM site
• Click on Register button
• Look into the respective Service as per your requirement, Business Services, Individual Services or Government Services.
• Click on Company and Admin. User Registration (For Business and Government Services) or New User Registration (For Individual Services).

Company Registration

• Complete the Company Registration Form carefully ensuring all the mandatory details are provided, without any error.
• Fill the Company Details, Company Address Details and Company Activities.
• Print Manual Application Registration form which attached in registration request.
• Fill application form with all mandatory information and sign it by the owner of your company or an authorized signatory and affix the company stamp in the specified space, and attach it in your registration request.
• Attach a copy for company license in your registration request.
• From the list of Available Services, select needed Department, then tick required services.
• After reading Terms and Conditions and Privacy Policy, tick this option and click Next button.

Admin User Registration

• Please fill the Admin User Registration Form carefully, with the details of the main representative who will manage the account with Dubai Municipality Portal.
• Mention the preferred Mode of Communication and Preferred Language.
• Choose three user name accounts for administrative user and the system will check account name availability and confirm the available one.
• After ticking on Terms and Conditions, click Next button.
• Then a confirmation message appears informing you that New Company Registration process has been completed and will give you a registration number on this format UMR 0000-0000000 – Please write down this number

Navigation to Service Catalog

Dubai Municipality Portal allows DM services available to public and companies.
On DM Smart Portal, www.dm.gov.ae municipality web page, click on English option. Click on Business Services or Individual Services or Government Services, depending on the type of service required. Now Service Catalog for the selected Service appears. By default, the list of packages will be displayed. From this drop-down menu, you can display Environment package as an example, It will show list of services available within this package. Department wise browsing can be performed, by selecting the Services on the bread Crumb or by clicking the Back Button.
In case you the name of eServices is known, type eService name on the Find Field, which shall display the related E-Services.

Login

• Proceed to the English web page, and click on Login icon available on the left side of the page.
• Click on Login button.
• Enter the Username and password that was registered with Dubai Municipality.
• Available Services and List of My Services will be listed.